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FAQ and Consumer Services

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FAQ - Frequently Asked Questions

Do you have questions, suggestions or a complaint about our products? Please send us your feedback by telephone or via the contact form. We will process your enquiry as soon as possible. Many thanks!
 

Free phone number: 0080 0090 00100

You can reach us by telephone Monday through Friday, from 8:30 am to 5 pm. Outside of telephone hours, you can reach us using the contact form.

Contact form

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Please inform us a description or the reason for your complaint in the message field.

Pictures can be submitted by mail after the form has been sent.

If you have a product complaint, the following information will help us to process your inquiry quickly:

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