FAQ and Consumer Services

FAQ - Frequently Asked Questions

Do you have questions, suggestions or a complaint about our products? Please send us your feedback by telephone or via the contact form. We will process your enquiry as soon as possible. Many thanks!

Free phone number: 0080 0090 00100

You can reach us by telephone Monday through Friday, from 8:30 am to 5 pm. Outside of telephone hours, you can reach us using the contact form.

Contact form

Please fill out this field.
Please fill out this field.
Please fill out this field.
Please fill out this field.
Please fill out this field.
Please fill out this field.
Please fill out this field.

Please inform us a description or the reason for your complaint in the message field.

Pictures can be submitted by mail after the form has been sent.

If you have a product complaint, the following information will help us to process your inquiry quickly:

Please accept the privacy policy.
The fields with asterisks (*) must be completed.



Caring for the best dairy moments for generations to come

Welcome to Emmi





Job Vacancies

About Emmi

FIS WC Lauberhorn





1 5

We respect your privacy

Our website uses cookies and analytical tools to optimise your experience on our website. We use cookies to personalise content and ads, to provide social media features and to analyse the use of our website. 

We also share information about how you use our website with our social media, advertising and analytics partners. Our partners may combine this information with other information that you have provided to them or that they have collected in the course of your using the services, and these partners may be located in countries that do not have laws that protect your personal information to the same extent as those in Switzerland and/or the EU/EEA. 

By clicking on “Allow all and continue”, you consent to the use of all cookies. By clicking on the button “Confirm my selection” you consent only to the categories that you have selected. You can change the cookie settings using the link in the “Privacy Policy” footer. You can find out more in our Privacy Policy.

Manage cookies