High quality and food safety are our top priority.
The organisation of quality management, areas of responsibility and ongoing optimisation processes are defined in “Emmi Process Management”, which is certified by the Société Générale de Surveillance SA (SGS) in accordance with ISO 9001:2015 and the FSSC 22000 (Food Safety System Certification) standard, which is recognised by the Global Food Safety Initiative (GFSI).
Key instruments are the HACCP (Hazard Analysis and Critical Control Points) concept, which is based on self-regulation and mandatory in the food industry, as well as the ongoing review of all processes for improvement potential by means of our Operational Excellence programme. Internal and external audits serve to review the required quality standards and the ongoing optimisation of our processes.
Displaying certificates and labels on food allows consumers to assess, for example, the origin, the basic principles of procurement and manufacture, and the sustainability aspects of a product. We therefore regularly undergo numerous certification processes and have concluded agreements with various organisations in order to prove to our customers and consumers that, as far as possible and reasonable, we are mindful of quality, safety and sustainability along the entire supply chain.
To ensure food safety and high product quality, Emmi operates a comprehensive quality management system which is certified to ISO 9001:2015 and FSSC 22000. This is complemented by in-house guidelines that integrate customer requirements. Our quality management system primarily comprises a risk analysis of all process steps and a subsequent risk assessment, which entails a detailed description of implementation of all measures to control possible risks (with regard to food safety and quality). This step is the most important element of the HACCP concept, which is based on operational self-regulation and mandatory in the food industry.
Our comprehensive quality, safety and environmental management system is rounded off by the ISO 14001:2015 certification of our environmental management system and the audit of our safety management system according to OHSAS 18001 (Occupational Health and Safety Assessment Series). Compliance with environmentally and safety-relevant requirements also feeds into our Sedex certification (Supplier Ethical Data Exchange). Conformity with national and international working conditions is periodically checked to this end as part of a comprehensive SMETA audit (Sedex Members Ethical Trade Audit).
Labels provide information on the origin, quality parameters, production conditions or procurement of ingredients and products. They therefore provide a signpost for consumers consciously seeking to buy products with added value. Compliance with the requirements of the respective label is monitored by independent certification bodies.
Our Quality Management team currently manages more than 20 labels and their respective rules and standards.