High quality and food safety are of utmost importance for the company in manufacturing its products.
The organisation of quality management, areas of responsibility and ongoing optimisation processes are defined in "Emmi Process Management", which is certified by the Société Générale de Surveillance SA (SGS) in accordance with ISO 9001. Key instruments are the HACCP (Hazard Analysis and Critical Control Points) concept, which is based on self regulation and established in the food industry, as well as the ongoing review of all processes for improvement potential by means of operational excellence programmes (such as Kaizen). Internal and external audits serve to review the required quality standards and their ongoing optimisation.
Displaying certificates and labels on food allows consumers to assess a product's origin, the basic principles of procurement and manufacture and the product's sustainability. This is why Emmi undergoes numerous certification processes and has concluded agreements with various organizations in order to prove to customers that, as far as possible and reasonable, the company is mindful of safety, quality and sustainability along the entire supply chain.
Just as certificates are important to trading partners, labels are important to consumers. They provide a signpost for consumers consciously seeking to buy products with added value. Emmi's Quality Management team currently manages more than 20 labels and their respective rules and standards.