Consumer services

Contact us

0080 0090 00100

or on our contact form.

We are available during normal office hours. The consumer services is closed on Wednesday afternoon.

Frequently asked questions

Kann man QimiQ mit allen Lebensmitteln mischen?

Ja. Die einzigen Ausnahmen sind frische Ananas und frische Kiwis. Diese müssten vorher blanchiert werden.

How do I use QimiQ Classic Nature?

1.         Store at room temperature.
2.         Stir QimiQ Classic Nature until smooth (the product should ideally be at ambient temperature – if chilled, this will take longer).
3.         Add ingredients.

Exception: To refine soups and sauces, add chilled QimiQ Classic Nature right at the end (can be used like cold butter). This makes them particularly creamy. It is important to note that QimiQ should not be brought to the boil, since this causes the gelatine to lose its structure and function. QimiQ Sauce Base can be used to produce creamy soups and sauces.

What are the advantages of QimiQ?

-Natural product (unlike plant-based products, it contains no additives)
-Full-flavoured, despite containing only 15 % fat
-For cooking, baking and refining
-Neutral taste that emphasises the flavours of the other ingredients
-Quick, easy and fool-proof
-Alcohol- and acid-stable (does not curdle, even if vinegar or lemon juice are added)
-Heat-stable (sauces do not curdle, even when reheating)
-Replaces butter (e.g. in butter mixtures, spreads, to refine soups)
-Replaces eggs (e.g. in baking, tiramisu or Qiminaise)
-Replaces cream (e.g. in soups, sauces, dressings)
-Replaces gelatine (e.g. in cakes, creams, mousses, panna cotta)
-No leakage of liquid when used in spreads or cake fillings – bread and doughs therefore remain dry and fresh for longer

QimiQ contains gelatine and therefore isn’t natural?

Actually it is – gelatine is a natural foodstuff. Our claim that the product is “100 % natural” is correct.

Is there also a version of QimiQ Classic available for vegetarians?

No. Experiments with plant-based alternatives did not produce the desired outcome. Compared with plant-based alternatives, gelatine has a number of advantages. One of the most relevant is that gelatine is 100 % natural, while comparable plant-based foodstuffs (such as Rama Cremefine) contain additives. This means that QimiQ Classic contains no E numbers, stabilisers, preservatives, etc.